How do I place an order?
To place an order, you can either visit or contact the PSS Hire Service Centre. We have nationwide coverage across 15 locations - to find your nearest branch click here. Alternatively, either select products from our online pages or call 0370 330 6023 and a member of our Customer Service team will assist you.
Do I need an account?
No. If you have been hiring from PSS Hire, A-Plant or another Ashtead company on a regular basis, or you are considering it, it may be easier to open a monthly credit account. You can also deal with us on a credit card basis. For further information, please call us on 0370 330 6023 and our team will put you in contact with the closest PSS Hire Service Centre.
I’m looking for an item and I can’t find it on your website, can you help me?
Yes, simply complete your details here and a member of our team will be in touch. Alternatively, call 0370 330 6023 and a member of our Customer Service team will assist you.
Who do I need to contact to arrange quoted rates?
Contact your local PSS Hire Service Centre to discuss your requirements, or call our Customer Service team on 0370 330 6023 who will arrange for one of our Sales Executives to contact you.
How do I request a visit from one of your sales team?
Call our Customer Service team on 0370 330 6023 and they will arrange for one of our Sales Executives to contact you.
I have an annual event coming up soon, can you help me?
Yes, we can. Organising events can mean endless planning, organisation and co-ordination to tight deadlines. A call to A-Plant, our parent company, can save you precious time from calling multiple suppliers for different hire requirements. We have service centre locations throughout the UK, offering a truly national service for all of your event needs. We can ensure reliability through the quality of our equipment, which means you can have full confidence that jobs will be completed to schedule. You can monitor your events progress and costs online through our extranet. Call us today on 0370 050 0797 to discuss your event with a member of our team.
Can I reserve my equipment?
Yes, equipment may be provisionally reserved in advance by telephone, email or in writing. Contact your local PSS Hire Service Centre or email us at firstname.lastname@example.org. Every effort will be made to have equipment available for collection or delivered at a specified time.
How do I know if there’s a minimum hire period on an item I have hired?
Please contact us on 0370 330 6023 or email us at email@example.com and a member of our Customer Service team will assist you.
Am I responsible for the machine while it is on hire?
Yes, you are responsible for safe-keeping of the machinery you hire. If you do not have insurance for hired plant, you can add it to your household insurance for the hire period. Alternatively, we offer insurance against theft and damage at a rate of 15% of the hire rate (A-Guard insurance scheme).
Does my equipment need to be taxed for use on the public highway?
Yes, for further information please discuss with your supplying PSS Hire Service Centre or contact the Customer Service team on 0370 330 6023